Helping #ReBuildSA with Free Consulting Sessions

To help the #rebuildSA, Franchise Evolution is offering 8 FREE consults per month to franchisees, franchisors, suppliers, distributors, etc etc. We are committed to help you work through the comeback from #COVID19, #LOOTING and #PROTESTS. Let us help you in sales and marketing, coaching, mentoring, strategy, operational excellence, recruitment, supply chain, funding/financing advice, store services, […]


The Franchise Evolution recognises that the most critical part of the customer experience on a forecourt is the interaction with the attendant. For the petroleum retailer this is the moment of truth and potential for loyalty. We offer two levels of courses being 1day essentials and 2 day advanced (shift supervisor focused) – with key […]


Many multinationals recognise the 50:50 split on fuels to non fuel incomes potential, based on the shifts towards mobility and convenience. The #mckinseyinsights on the future of mobility pegs the need to get the customer offers more focused on future value instead of the stagnant historic vehicle needs. The Franchise Evolution can help you transform the approach […]

HSSEQ and FOOD HYGIENE TRAINING – now available!

Through our service provider partners in Fire, First Aid, and Food Hygiene content delivery, we can proudly offer SETA and SAIOSH  accredited modules! Compliance to Occupational Health and Safety requirements is mandatory, and the growing move towards convenience/mobility retailing demands your food hygiene controls are top of mind! Contact us today to secure your spot […]


After a very successful pilot with our first few dealers, they had this to say, “The training and mentorship provided by The Franchise Evolution has exceeded my expectations. The passion both Fiona Fitzpatrick and Shane Petersen show in their training is a testament of the knowledge and experience they have.” Contact us today to secure […]

New Privacy Rules are here

The Franchise Evolution is committed to protecting your data, in compliance with the latest POPIA regulations in place, with effect from 1 July 2021. Please read our WEBSITE PRIVACY POLICY here.

Retail Excellence Training Portfolio Launched!

In line with our #purpose: “to make it possible for our clients to achieve retailing excellence, consistently across all their forecourt retail outlets” – The Franchise Evolution is formally launching its people capability building arm of the business! Welcome to The Retail Excellence Training Portfolio! Our portfolio is focused on the #petroleumindustry with offerings for #sitemanagers, #convenienceretail staff, #forecourt attendants, and critically the […]

*NEW!* Service Station Manager Training

SIGN UP TODAY ! SPACE IS LIMITED ! Due to demand from our new clients, we are launching a very exciting SERVICE STATION MANAGER role upskilling programme. We are proud to offer TWO class groups, through once a week learning (Wednesdays or Thursdays) to enable operational continuity at the service station or other work deliverables. […]

Fuel Loyalty Programmes – who’s the winner? It depends….

Shell being the clear winner on simplicity and cents per litre return. However it totally depends on what the structures are in the rest of your accounts or shopping habits, or coverage network of retail fueling stations. Make the right choice for you, your lifestyle, and as it supports your financial freedom ultimately. Contact us […]

People will never forget how you made them feel…

Maya Angelou said it best… and it rang so true today, “People will never forget how you made them feel.” Fiona Fitzpatrick and I met with a prominent, leading, and progressive businessman in the fuel retailing space this morning. We discussed a very exciting and promising, new retail development that he’s contracted our consulting services […]